This has been a hot topic around "the water cooler" (different groups and websites), concerning Publix Grocery stores. I just got off the phone with a few district managers, all trying to explain the same thing. Here's the last conversation -
P - Publix
N - Nay
P - "Hi! Is this Mrs. Jacobs?"
N - "Why yes it is."
P - "Mrs. Jacobs, My name is Sandra. I'm with the Atlanta District for Publix Supermarkets. How are you today?"
N - "I'm Just fine, and how are you?"
P - "I'm fine. I understand you contacted our corporate office with a question about coupons."
N - "Yes. I have been told by a few friends that Publix is falsely advertising buy one get one free sales. When they go to publix and use a buy one get one free coupon, they are still made to pay for one item. Sounds fishy to me. Deceptive even. Maybe you can explain your company's concept."
P - " Well Mrs. Jacobs, Lets say you want to buy a can of green beans and it's on sale buy one get one free for $3.00. We split the cost and each can is $1.50 each instead of one can being $3.00 and the 2nd can being free. That way you can just buy one can and not have to buy two. Do you understand?"
N - "Yes, I understand what you are saying but wouldn't that be a half off sale and not a Buy One Get One Free?"
P - "That's just how we do our Buy One Get One Free sales."
N - "OK, So lets say I go into your store and use a Buy One Get One Free Coupon on a Buy One Get One Free Sale, Why am I still required to Pay $1.50 when Publix is getting reimbursed $3.00 on that coupon plus 8 cents? Sounds like Publix is deceiving their customers with false advertisements and shady practices, Do YOU understand?"
P - "Yes but Well ... Uh ... Ma'am, I'm going to Have My Boss at the corporate office in Florida, Call you back on Monday."
N - "I'll be waiting for That call before I take this matter further. Thanks for your time Sandra."
The conversation ended.
You buy the fabled cans of green beans for $3 BOGO
and use a BOGO coupon, should (and does at Kroger) make BOTH Cans Free.
Because the store is getting reimbursed $3.00 from the manufacturer (plus 8 cents)
But PUBLIX is going to charge you $1.50 more????!!!
So they just made $4.50 on their own sale!!!
Its time Publix' deceptive practices end concerning using BOGO coupons on Bogo sales.
And I'm just the loud mouth for the job.
I WILL take this matter further and bust out publix for robbing their own customers.
In Today's economy, the last thing we need is a Grocery chain taking advantage of the people who shop in their stores.
Right is Right and Wrong is WRONG!
Save those receipts people!
I smell a class action lawsuit.
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